Given the complexity of buying trends that consumers now have with brands and stores, it is vital that marketers can monitor exactly what experience consumers are receiving at all points.
This is where Absolute Assurance Security Mystery Shopping investigators come into their element.
Our investigators will sample the way people experience your products, service and treatment across every point of contact.
It reveals how employees are interacting with customers, where and how your products are recommended, compliance with service standards, product availability and price, and provides reports on store environments and point of sale communications.
Providing you with a full clear independent report and recommended actions for increasing your customer satisfaction.